[Lugstuff] random request for help

Jon Jones joncjones9999 at yahoo.com
Tue Aug 5 00:43:51 EDT 2008


It is probably an issue with the distro they are using. I work with DL380s in the office. I'll drop him a line and see if I can get any additional information.


--- On Mon, 8/4/08, Ted Knab <tjk at annapolislinux.org> wrote:
From: Ted Knab <tjk at annapolislinux.org>
Subject: [Lugstuff] random request for help
To: lugstuff at annapolislinux.org
Date: Monday, August 4, 2008, 11:29 PM

Hi, I received this random request for help, so I am just passing it on.

Does anyone know what may cause this error.

Hi Ted,

I found your info on Linux’s website. I work for a Federal reseller. I 
didn’t know if you might be able to help me or point me in the right 
direction. I sold 2 HP DL380 servers to the Maryland Board of Elections. 
The servers are part number 417458-001. They are dual core servers. When 
the customer fires up the machines, Linux is giving an error message 
stating that this version of linux does not support quad core 
procs......Unless by some devilish miracle, the 2 servers went out with 
the wrong processors, could this be some software issue not reading the 
gear properly? I have no knowledge in Linux, so I don’t know how to 
wiggle around to see what processors are installed with out physically 
going into the machine.....any ideas?

Take Care,

Pete Martel
Account Exec
Norseman Defense Technologies
Small, Woman-Owned Business
Fax -410-579-8610
_pmartel at norseman.com
Lugstuff mailing list
Lugstuff at annapolislinux.org

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